Body Beyond Baby FAQ

  

Do I have to wait a certain amount of time after giving birth to join the sessions?

We advise that you wait until after you six week check up before joining us.  This gives you time to get into a routine with your baby and we can ensure there are no complications that may effect your ability to exercise.    

How many people are in each session?

We have up to 10 mums per session.

Do you have a minimum number of participants?

We require a minimum of 4 mums to go ahead with a session.  If you are booked into a particular timeslot and numbers drop below four we will aim to offer you a spot in an alternative session or you may be able to invite friends along to make up numbers and introduce them to a healthy lifestyle.

Where do we train?

Sessions are currently being held in Centennial Park.   

What if it rains?

We have a tent that we put up within Centennial Park so that our babies, children and nannies can be undercover.  So long as our little ones are warm and comfortable we will train in a little rain. 

Do I need to book in advance?

Yes, given that we have a limited number of places and we need to ensure we book the appropriate number of nannies it is important to book in advance.

Can I pay on a session by session basis?

We ask for a monthly commitment with upfront payment. This allows us to plan ahead and book our nannies. We also know that routine is everything with a small child, knowing you have to be in a certain place at a certain time will help you commit to sessions and form a regular exercise and weekly routine.

Can I do a trial session?

Yes, we invite all mums to come and do a one-off discounted trial session before committing to the month.

Can I start in the middle of a month?

Yes, as soon as you are ready to exercise we are happy for you to join us.  Just come along for your trial and then pay for the remainder of the month at your next session.

Can I change the session I attend each week?

Preference will be given to those booking the same sessions each week.  This allows us to cater for more mums on a regular basis rather than chopping and changing.

What if I need to cancel a session?

We understand that this crop up from time to time and babies (and mums) get sick therefore we offer the chance to make up any missed sessions within the same month of the cancellation.  Cancellations must be made 24hours prior to the session by phone, text or email.  Unfortunately we cannot offer any refund or credit for missed sessions but you are welcome to join any of our other Body Beyond Baby or Fine Form groups sessions as a make-up.

Why do you have a cancellation policy?

To ensure you get to your training on a regular basis.  We all have mornings that we just don't feel like it but we know that consistency is the key to reaching your goals, besides we wouldn't be doing our job properly if we let you get out of it that easily. If you know you have to get there you will and we want all our clients looking and feeling fantastic.  Also, we have a limited number of training spots avaliable, we want to ensure that those clients that are serious about attending sessions have sessions avaliable to them.  If you don't show up to your session not only do you miss out but that spot is also not avaliable to somone else.

Is there anything else I need to do before I come along?

We need to complete a medical questionnaire prior to your first session. Rather than just asking you to fill out a form and bring it with you we prefer to have a chat and get to know each other a little. We can do this over the phone at a time convenient to both parties.  From experience we have often found that after 7pm when babies are (hopefully) in bed is a good time. 

What do I need to bring?

For you: Towel, full water bottle, hat and sunblock if it's warm and a jumper for cooler weather.

For your baby:  Hat for outdoor sesisons, dummy or comforter (if they use one), stroller if its sleep time and any snacks or drinks you would like them to have.

Will we be far away from our babies?

Our set up allows us to be relatively close to where the babies are being looked after.  If your child is particularly unsettled you and you want to check on them you should do so.  We are very relaxed about you attending to, settling, breast and bottle feeding your children. We encourage you to do whatever is within your comfort zone, all children cry from time to time so if you are happy enjoy your time out.

Could I be asked to attend to my child during the session?

If your child is particularly unsettled our nannies may ask you to come over and see to them.  Babies and young children can often 'set each other off' therefore removing one from the group for a short period of time is often helpful.  You may also be asked to attend to your child for any necessary nappy changes.

How many nannies will there be?

We work on a 5:1 ratio so as soon as we have more than five children we will have two nannies with us.

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